The Bear Promise
Six guarantees. In writing. Personally backed by Adam.
Most Orange County property managers promise you peace of mind and put nothing behind it. Bear makes six specific guarantees to every owner — each with a named recourse if we ever fall short. Here’s exactly what we promise, and what happens if we don’t deliver.
6
Written guarantees
$0
Exit fees, ever
$1,000
Eviction cost covered
$1,000
Pet damage covered
Why we put it in writing
A promise you can't enforce isn't a promise.
Walk through any property management website in Orange County and you’ll find the same words — trusted, hassle-free, peace of mind. They’re easy to say because nothing happens if they aren’t true. There’s no clause, no number, no consequence. Just a feeling the marketing team picked.
Bear took the opposite approach. We wrote down the six things owners told us they actually worry about — how long it sits vacant, getting locked into a bad agreement, being ignored, eviction costs, pet damage, and unvetted vendors — and attached a specific recourse to each one. If we miss, you don’t get an apology. You get a waived fee or a covered cost. The consequence lands on us, not you.
These aren’t aspirations. They’re firm, written commitments — the same six on every property Bear manages, whether it’s a Balboa Island cottage or a Newport Coast estate.
"Every line on this page is a promise I'll be held to — not a slogan on a website. I put my name on each one because I'd rather lose a fee than lose your trust. That's the whole business."
Adam Tomalas
Owner · Bear Property Management · CA DRE #02222825
What we promise
The Six Guarantees.
Each one is a specific promise Bear makes to every owner, backed by a named recourse if we fall short. Most OC managers offer none of these. We offer all six.
01
Guarantee
Rented in 30 Days
We’ll find a qualified renter for your property within 30 days of going to market — properly priced, professionally screened.
- If we don't, your first month's management fee is waived.
How it works
02
Guarantee
Owner Happiness Pledge
Every Bear management contract is fully cancelable, any time, no penalties. We earn your business every month.
- Fully cancelable at any time. No exit fees, no notice penalties.
How it works
03
Guarantee
24-Hour Response
Call or email and you’ll hear back within 24 hours — usually much sooner. Your tenants get the same response window.
- We make it our priority to answer your messages.
How it works
04
Guarantee
Eviction Protection
We screen tenants thoroughly. If one of our placements requires eviction, we cover the legal costs.
- Bear pays up to $1,000 toward your eviction action.
How it works
This applies to tenants we placed and screened. Rigorous screening is why evictions are rare — but if one is ever necessary, Bear puts up to $1,000 toward the legal cost so a bad outcome isn’t entirely yours to carry.
05
Guarantee
Pet Damage Protection
When we approve a pet, we stand behind it. Damage that exceeds the security deposit is on us.
- Bear covers up to $1,000 in pet damage out-of-pocket.
How it works
06
Guarantee
Vendor Guarantee
Every vendor we send to your property is licensed, insured, and personally vetted by our team. No exceptions.
- If a vendor causes damage, we make it right.
How it works
How we keep them
Guarantees are only as good as the work behind them.
Bear can make these promises because the operating model is built to keep them — not because we’re optimistic.
Transparent, flat pricing.
7% of monthly rent plus a one-time 25% monthly rent leasing fee. No setup fees, no marketing fees, no maintenance markup. When there’s no incentive to pad an invoice, the vendor guarantee is easy to keep.
One person accountable
You hire Adam, and Adam reviews every analysis, answers every call, and signs every guarantee. Nothing routes through a call center — which is how the 24-hour response actually holds.
Rigorous screening
Credit, income, rental history, and reference checks on every applicant. Strong screening is why the 30-day, eviction, and pet guarantees are affordable to offer — we rarely have to pay out.
Bear vs. the typical OC manager
The difference, line by line.
What Bear actually backs with a recourse — compared with what most Orange County property managers offer.
| What Bear guarantees | Bear | Typical OC manager |
|---|---|---|
| Vacancy guarantee with fee recourse | ✓ | ✗ |
| Cancel anytime, no exit fee | ✓ | ✗ |
| 24-hour response with fee recourse | ✓ | ✗ |
| Eviction cost coverage | Up to $1,000 | None |
| Pet damage coverage above deposit | Up to $1,000 | None |
| Licensed, insured, vetted vendors — no markup | ✓ | Often marked up |
| Single transparent management fee | 7% flat | 8–10% + add-ons |
Promise questions
The fine print, answered plainly.
The questions owners ask before they sign.
Are these real guarantees, or just marketing?
They’re firm, written commitments Bear makes to every owner — each with a specific recourse you can hold us to. They aren’t buried in fine print or dependent on a contract clause; they’re simply how Bear operates on every property. If there’s no real recourse, we don’t call it a guarantee.
When does the 30-day clock start?
The day your property is rent-ready and listed at the price from our rental analysis — not the day you sign up. If a home needs paint, cleaning, or repairs before it can show well, that work happens first; the 30 days run from the day it goes live on market at the agreed price.
How do I claim a waived fee if Bear misses a guarantee?
You don’t have to chase it. If we miss the 30-day window, the waiver is applied to your statement automatically — you’ll see the credit on your owner portal. For eviction and pet-damage coverage, Bear pays the cost directly or reimburses you against documentation. Owner Portal →
Does the Eviction Protection apply to a tenant I placed myself?
It applies to tenants Bear placed and screened. The guarantee is backed by our own screening, so it covers placements we’re responsible for. If you bring an existing tenant into a new Bear agreement, we’ll walk you through exactly which guarantees apply from day one.
If I can cancel anytime, what stops Bear from coasting?
That’s the point. A cancel-anytime contract means Bear has to earn your business every single month. There’s no lock-in to hide behind — if the work slips, you leave, and we know it. It’s accountability pointed at us, not at you.
Are there hidden fees that water these guarantees down?
No. Bear charges 7% of monthly rent plus a 25% leasing fee on each placement — no setup fees, no marketing fees, no maintenance markup. The vendor guarantee specifically means you pay the vendor’s actual invoice with nothing added on top. See full pricing →
Put the promise to work
See what your property could rent for — backed by all six.
Request a free rental analysis and you’ll get a written estimate for your specific address within 24 hours, personally reviewed by Adam. Choose Bear and all six guarantees apply from day one.
- Achievable rent range based on live local comps
- Days-to-rent estimate for your neighborhood and bedroom count
- Every placement backed by the Six Guarantees
Free Rental Analysis
Personally reviewed by Adam Tomalas, Owner
60 seconds. Three quick steps. Adam handles the rest.